Bruce J. Stanley
Bruce Stanley is a global supply chain, business development and contracting operations advisor and consultant focusing on Requisition to Payment and Order to Cash processes. He has worked with established corporations, startups, VCs, public policymakers, and academia utilizing supply chain as an innovation and business enhancement tool. He previously served as Senior Director, Contracting Operations, for Becton Dickinson responsible for both the commercial and government contracting.. Additionally, he held numerous Supply Chain and Order Fulfillment leadership roles while at BD. He is a published author of many observational commentaries on healthcare. Also, he has served as adjunct MBA professor teaching global supply chain, contracting and healthcare informatics and regulations.
Sally A. Stanley
Sally Stanley has broad strategic and leadership experience in organizational management, non-profit creation and development as well as in training and coaching. As president and executive director of a 501(c)(3). non-profit organization, she focused on strategy development as a turnaround specialist developing budgets, creating area outreach initiatives, and fundraising. She is also a published author of books, magazine and digital articles for the educational market and continues to work as a freelance writer. As a business consultant, she has created website content and communications both internal and external.
Nicole Stanley is a global consultant focused on Customer Experience and customer-centric service strategies. She bridges the worlds of CX and Operations integrating a customer service mindset throughout an organization incorporating VoC and quality control. She hails from the hospitality and travel industries with years of experience with cruise lines such as Holland America and Lindblad Expeditions. Her clients have included startups and established organizations in a variety of industries. She presents workshops to develop customer service mindsets and behavioral change as well as strategy training for leadership.